Cost & How to Book

NDIS Clients 

(Registered provider number 4050016104)

Simply call 0402 751 755 to book an initial session and discuss any questions you may have.

An intake form will be sent out, usually to your Coordinator of support.

See below on this page for more information.

Private Clients

As a registered psychologist, I am able to offer Medicare rebates to eligible clients.

Currently, Medicare provides up to $966.50 per calendar year, which covers up to 10 counselling sessions at a rebate of $96.65 per session.

To access these rebates, you’ll need a Mental Health Care Plan (MHCP) or referral from your GP, psychiatrist, or paediatrician.

How to Get Started

• Book an appointment with your GP
  When scheduling, let the receptionist know you’re seeking a Mental Health Care Plan, so they can allow enough time during the appointment.

• During your GP visit
  Explain your situation and request a MHCP or referral. It’s a straightforward process, and your doctor will guide you through it.

• Send your referral
  Once you receive your plan, please have your GP email it directly to:
    adrian@mindflexpsychology.com.au

• Book your first appointment
  When you have your MHCP—or know when you’ll receive it—please call or text 0402 751 755 to schedule your initial counselling session.

We often tentatively book 3–4 sessions in advance to ensure consistent availability.

Session frequency depends on your individual needs and financial situation, but many clients begin with weekly or fortnightly sessions.

Need to reschedule?

No problem—appointments can be changed or cancelled with at least 48 hours’ notice at no charge.

This helps ensure the time can be offered to another client in need.

No Referral? No Worries

If you prefer to proceed as a private client without a referral or MHCP, you're welcome to do so.

Simply call or text 0402 751 755 to book an initial session or to discuss any questions you may have.

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Cancellation Policy

Fees & Cancellation Policy (Effective July 2024)

To ensure fair access to appointments and support, the following cancellation policy applies:

• Private (non-NDIS) clients: A cancellation fee of $95 will be charged if an appointment is cancelled with less than 48 hours’ notice.

• NDIS-funded clients: In line with NDIS guidelines, cancellations made with less than 48 hours’ notice will be charged at the full session rate.

We appreciate your understanding, as this policy allows us to offer unused time to other clients who may be waiting for support.

Private Health Insurance

If you hold private health insurance, you may be eligible for additional rebates depending on your provider and level of cover.

I am an authorised provider—please contact your insurer directly to check your entitlements.

Payment Options

All payments and Medicare rebates can be securely processed through:

• Power Diary
• HICAPS (credit/debit cards)
• Direct bank transfer