Cost & How to Book

NDIS Clients 

(NDIS registered provider number 4050016104)

Simply call or text 0402 751 755 to book an initial session and discuss any questions you may have.

An intake form will be emailed out to you or your Coordinator of support.

Sessions are billed to NDIS at the stand rate for psychology.

See below on this page for more information.

Private Clients

As a registered psychologist, I am able to offer Medicare rebates to eligible clients.

Currently, Medicare provides up to $989.50 per calendar year, which covers up to 10 counselling sessions at a rebate of $98.95 per session.

To access these rebates, you’ll need a Mental Health Care Plan (MHCP) / referral from your GP, psychiatrist, or paediatrician.

Standard Consultation fees are $200  (50 minutes).  $101.05 out of pocket after rebate.

How to Get Started

• Book an appointment with your GP
  When scheduling, let the receptionist know you’re seeking a Mental Health Care Plan, so they can allow enough time during the appointment.

• During your GP visit
  Explain your situation and request a MHCP or referral. It’s a straightforward process, and your doctor will guide you through it.

• Send your referral
  Once you receive your MHCP/referral, please have your GP email it directly to:
    adrian@mindflexpsychology.com.au

• Book your first appointment
  When you have your MHCP—or know when you’ll receive it—please call or text 0402 751 755 to schedule your initial counselling session.

We usually tentatively book 3–4 sessions in advance to ensure consistent availability.

Session frequency depends on your individual needs and financial situation, but clients usually begin with weekly or fortnightly sessions.

Need to reschedule?

No problem—appointments can be changed or cancelled with at least 48 hours’ notice at no charge.

This helps ensure the time can be offered to another client in need.

No Referral? No Worries

If you prefer to proceed as a private client without a referral or MHCP, you're welcome to do so.

Simply call or text 0402 751 755 to book an initial session or to discuss any questions you may have.

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Cancellation Policy

Cancellation Policy (Effective July 2025)

To ensure fair access to appointments and support, the following cancellation policy applies to all clients:

The appointments made are secured for you.

We appreciate at least 48 hours notice if you need to cancel an appointment as we are unable to fill those spots on short notice. 

If less notice than 48 hours notice is provided the full fee is charged.

We appreciate your understanding around trying your best to keep your allocated appointments or providing adequate notice- this allows us to offer timely appointments to others in need. 

Always reach out if you have any questions or unique circumstances.

Private Health Insurance

If you hold private health insurance, you may be eligible for additional rebates depending on your provider and level of cover.

I am an authorised provider—please contact your insurer directly to check your entitlements.

Payment Options

All payments can be securely processed through:

• Direct deposit via instant transfer at end of session (this is the preferred method of payment)

  Other options:

• Onsite HICAPS Machine (credit/debit cards)
• Automatic credit card via Zanda Health (fees may apply)